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YugaByte DB Enterprise Edition Compare
SOLUTIONS

Use Cases

Distributed OLTP Apps Fast Data Infrastructure

Deployment Options

Microservices & Containers Multi-Region & Multi-Cloud

Roles

App Development Cloud Operations

Industries

Software-as-a-Service Financial Services Internet of Things E-Commerce
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Docs

  • Introduction
    • Overview
    • Core Features
    • Benefits
  • Quick Start
    • 1. Install YugaByte DB
    • 2. Create Local Cluster
    • 3. Test Cassandra API
    • 4. Test Redis API
    • 5. Run Sample Apps
  • Explore
    • 1. Linear Scalability
    • 2. Fault Tolerance
    • 3. ACID Transactions
    • 4. Secondary Indexes
    • 5. Auto Sharding
    • 6. Auto Rebalancing
    • 7. Tunable Reads
  • Develop
    • Client Drivers
      • Java
      • NodeJS
      • Python
    • Learn
      • 1. SQL vs NoSQL
      • 2. Data Modelling
      • 3. ACID Transactions
      • 4. Aggregations
      • 5. Batch Operations
    • Ecosystem Integrations
      • Apache Spark
      • JanusGraph
      • KairosDB
    • Real World Examples
      • E-Commerce App
      • IoT Fleet Management
  • Deploy
    • Private DC
    • Kubernetes
      • Local SSD
    • Public Clouds
      • Amazon Web Services
      • Google Cloud Platform
      • Microsoft Azure
    • Enterprise Edition
      • 1. Initial Setup
      • 2. Install Admin Console
      • 3. Configure Cloud Providers
  • Manage
    • Enterprise Edition
      • Create Universe
      • Edit Universe
      • Edit Config Flags
      • Upgrade Universe
      • Delete Universe
    • Diagnostics Reporting
  • Troubleshoot
    • Troubleshooting Overview
    • Cluster Level Issues
      • Cassandra Connection Issues
      • Redis Connection Issues
    • Node Level Issues
      • Check Processes
      • Inspect Logs
      • System Stats
    • Enterprise Edition
      • Troubleshoot Universes
  • Architecture
    • Basics
      • Single Node
      • Universe, YB-TServer, YB-Master
      • Sharding
      • Replication
      • Persistence
      • Query Layer
      • Acknowledgements
    • Core Functions
      • Universe Creation
      • Table Creation
      • Write IO Path
      • Read IO Path
      • High Availability
    • Transactions
      • Isolation Levels
      • Single Row Transactions
      • Distributed Transactions
      • Transactional IO Path
  • Comparisons
    • Apache Cassandra
    • MongoDB
    • Redis
    • Azure Cosmos DB
    • Google Cloud Spanner
    • Apache HBase
  • API Reference
    • Apache Cassandra
      • ALTER TABLE
      • CREATE INDEX
      • CREATE KEYSPACE
      • CREATE TABLE
      • CREATE TYPE
      • DROP KEYSPACE
      • DROP TABLE
      • DROP TYPE
      • USE
      • INSERT
      • SELECT
      • UPDATE
      • DELETE
      • TRANSACTION
      • TRUNCATE
      • Simple Value
      • Subscript
      • Function Call
      • Operator Call
      • BLOB
      • BOOLEAN
      • MAP
      • FROZEN
      • INET
      • Integer
      • Non-integer
      • TEXT
      • Date & Time
      • UUID & TIMEUUID
    • Redis
      • APPEND
      • AUTH
      • CONFIG
      • DEL
      • ECHO
      • EXISTS
      • FLUSHALL
      • FLUSHDB
      • GET
      • GETRANGE
      • GETSET
      • HDEL
      • HEXISTS
      • HGET
      • HGETALL
      • HKEYS
      • HLEN
      • HMGET
      • HMSET
      • HSET
      • HSTRLEN
      • HVALS
      • INCR
      • MGET
      • MSET
      • ROLE
      • SADD
      • SCARD
      • SET
      • SETRANGE
      • SISMEMBER
      • SMEMBERS
      • SREM
      • STRLEN
      • TSADD
      • TSGET
      • TSRANGEBYTIME
      • TSREM
      • TSCARD
      • TSLASTN
      • ZADD
      • ZCARD
      • ZRANGEBYSCORE
      • ZREM
      • ZREVRANGE
  • Admin Reference
    • yb-ctl
    • yb-docker-ctl
    • docker-compose
    • yb-master
    • yb-tserver
  • FAQs
    • Product
    • Architecture
    • Enterprise Edition
    • Cassandra API
Troubleshoot

Troubleshooting Overview

    • 1. Check that YugaByte DB is running
    • 2. Check cluster level issues
    • 3. Check logs
    • 4. File an issue

1. Check that YugaByte DB is running

First, ensure that the expected YugaByte DB processes are running on the current node. At a minimum, the tserver process needs to be running to be able to connect to this node with a CQL client or application.

Additionally, depending on the setup, you might expect a master process to also be running on this node. Follow the instructions on the check processes page.

2. Check cluster level issues

Next, check the list of cluster issues and the respective fixes for each of them.

3. Check logs

Inspect the YugaByte logs for more details on your issue. See this page for more details on where to find and how to understand the YugaByte log files.

4. File an issue

If you could not find a solution to your problem in these docs, please reach out to us on our forum or file a GitHub issue describing your specific problem.

Diagnostics Reporting
Cannot Connect to Cassandra API Service
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Apache and Apache Cassandra are trademarks of the Apache Software Foundation in the United States and/or other countries. Redis and the Redis logo are the trademarks of Salvatore Sanfilippo in the United States and other countries. No endorsement by these organizations is implied by the use of these marks.